From the start, our vision has been to make the homebuying process as simple and stress free as possible and we look to deliver this through our HomeBuyer Service (HBS).

HBS is designed to bring home buying into the 21st century by making it as easy, transparent and fast as possible. We’ve put together all the essential elements needed to buy a property into a single service with one point of contact, making the whole process much quicker.

With the UK average from offer to completion standing at around 20 weeks, we’ve been working to more than halve this time, our fastest HBS transaction with first time buyers, to date, was just three and half weeks! We firmly believe that this speed, combined with the simplicity of everything in one place makes HBS the perfect product to offer to your customers.

HBS can offer your customers an easy, hassle free and smooth experience when buying their home, whilst giving you added reassurance that the sale will progress quickly. The key elements of the service are:

1. An integrated mortgage and conveyancing service. Buying a home is more often than not a disjointed process with a separate Mortgage Broker and Conveyancer, who may not have worked together before and who use different systems. Client care and communication can suffer as a result, with clients often struggling to get answers to simple questions and you, as the agent, having to constantly chase for updates. HBS aims to alleviate this hassle as a one-stop-shop with everything customers need to buy their home. Our HomeBuyer Service is the perfect package for any first-time buyers as the entire process is managed under one roof…under OneDome.

2. Single point of contact. Single point of contact. As part of the service we provide every client with a dedicated Sales Progressor, a unique point of contact whose sole aim is to ensure a smooth and hassle free experience, enabling the transaction to complete as quickly as possible. The sales progressor is equally available to you, as the agent, so that over and above the reporting we provide, you have someone dedicated to keeping you updated on each and every case.

3. OneDome Guarantee. To further ensure that your clients have as stress free an experience as possible, we provide every client that takes our HomeBuyer Service with the OneDome Guarantee. The OneDome Guarantee is a unique offering that guarantees all legal and mortgage work is undertaken on a no sale no fee basis, gives transaction status updates and provides complimentary buyers protection insurance covering up to £2250; which will reimburse the client for any costs incurred should the transaction fall through, for reasons outside the buyers control. This helps HBS stand out in a competitive market and provides your buyers with ultimate peace of mind. This can be crucial for a first-time buyer as £2,250 can take a long time to save!

So, by using HBS, first-time buyers have everything needed to buy a property into one place, with a single point of contact. All conveyancing, mortgages, and standard disbursements under OneDome and it is the only combined package on the market, that includes a complimentary Sales Progressor and insurance backed guarantee.

For more information or to sign up to become an HBS preferred partner call our team on +44 20 3966 7855 or email [email protected]